My Bullet Pty Ltd warrants all products to be free from defects in materials and workmanship under normal use for a period of one year from the delivery date. In the event of a defect in materials or workmanship, please contact My Bullet immediately. In particular, defects due to shipping should be reported within 3 days for insurance claim purposes. For all other defects, My Bullet agrees to repair or replace all defective parts of said products which are returned, transportation prepaid, for inspection at its service center within the period of the warranty. In the event that My Bullet determines the product requires repair because of user misuse or regular wear, it will assess a fair repair or replacement fee. The customer will have the option to pay this fee and have the unit repaired and returned, or not pay this fee and have the unit returned un-repaired.